How Customs, Export Control & Sanctions Professionals Can Be Great Leaders
Let’s be honest: the life of a customs, export control, and sanctions professional can be challenging. You spend your days deciphering regulations, translating complex legalese into actionable steps for your colleagues, and often playing the “bad cop” when policies aren’t followed. It’s a demanding role that doesn’t always come with the recognition it deserves.
The toughest part? Getting others to listen to you and genuinely care about customs, export controls, and sanctions compliance. These aren’t just rules—they’re about fostering a culture of integrity. And that’s where the power of leadership comes in.
We will look at that today!
What Questions I Will Answer in This Blog
How can leadership redefine the role of customs, export control, and sanctions professionals?
What strategies can help build connections and trust within the organisation?
How can you inspire a culture of compliance and integrity?
Introduction
Customs, export control, and sanctions professionals do more than ensure compliance—they are stewards of integrity and protectors of their organisation’s reputation. Leadership is the key to elevating this role, turning daily challenges into opportunities to build trust and drive ethical success.
"Leadership is not about control—it’s about influence, empathy, and driving a culture of integrity. In customs, export controls, and sanctions, it’s a game-changer."– Arne Mielken, Managing Director of Customs Manager Ltd
Abbreviations I Use in This Blog
Customs, Export Control & Sanctions (CECS): Refers to the professional fields ensuring trade compliance with international laws.
FTA (Free Trade Agreement): Agreements facilitating international trade through reduced tariffs and aligned regulations.
From Enforcer to Trusted Advisor
One of the greatest challenges for customs, export control, and sanctions professionals is the perception of being the “department of no.” Leadership transforms this dynamic.
Imagine this: You walk into a meeting not to restrict but to offer alternatives. Instead of saying, “We cannot export these goods,” you confidently propose, “Here’s how we can achieve compliance and still meet our goals.”
This approach shifts perceptions. You’re no longer just enforcing rules; you’re a trusted advisor, showcasing how CECS compliance mitigates risk while aligning with broader business objectives.
Building Connections, Not Walls
Let’s face it: customs, export control, and sanctions compliance can feel like a roadblock for other departments. But effective leaders know how to break down barriers.
Communicate the Why: Share the rationale behind the regulations. For example, explain how export controls prevent products from being used for harm or sanctions protect national interests.
Collaborate for Solutions: Instead of issuing mandates, invite other departments to co-create solutions that maintain compliance and meet business needs.
Position Compliance as a Partner: Frame customs and export control strategies as enablers of success, highlighting their role in securing international markets and maintaining ethical standards.
Inspiring a Culture of Integrity
Leadership is about more than policies—it’s about inspiring values.
Picture this: Your organisation follows rules and embraces ethical practices as part of its DNA. As a leader, you champion integrity by setting an example, promoting transparency, and encouraging open dialogue about compliance.
To inspire this cultural shift:
Advocate for Ethical Practices: Promote stories of success linked to compliance. For instance, a smooth export clearance process due to proactive risk management.
Empower Others: Train teams on customs and sanctions compliance, making them ambassadors for integrity.
Celebrate Wins: Recognise efforts that go above and beyond in maintaining compliance, reinforcing the importance of these practices.
Arne’s Takeaway
Leadership isn’t a bonus—it’s essential for customs, export control, and sanctions professionals. By becoming trusted advisors, building connections, and inspiring integrity, you can elevate your role and make a lasting impact.
Expert Recommendations
Engage in Solution-Oriented Discussions: Bring actionable insights to meetings, showing how compliance supports organisational goals.
Foster Collaboration Across Departments: Build relationships and align compliance initiatives with business strategies.
Invest in Training: Equip your team with the knowledge to handle customs, export controls, and sanctions confidently.
Join us on 12 March 2025 for the Professional Customs Skills Training II, a free, hands-on course at our London office. Designed for customs, export control, and sanctions professionals, this four-hour session builds on essential leadership skills such as problem-solving, networking, and risk management. Covering the second 12 of 24 critical competencies, it’s tailored for customs managers, import/export professionals, and consultants seeking to enhance their expertise. With only 15 spots available, reserve now to secure your place in this transformative training.
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